LC
Lebo C

1 reviews | Active since Jul 2021

12 Aug 2022, 07:10

Absa >> “patheticnicity”

I came running here hoping to get assistance, but looking at the reviews wow shocking , it seems Absa is has it In them to mess up with the consumer and not be bothered … I transferred money into an account that I don’t use anymore the account was apparently handed over due to arrears well I paid R6400 as opposed to R1800 (charges that accumulated to none usage ) … to get money money back is a mission and a half everyday is a story from another consultant which differs from the previous … they also owe me money that they over charged me for a loan meaning I have credit since 2020 yohhh modimo waka when you get the kgaugana this bank toe Yohhh

0
Replies (3)
Absa
Absa's reply12 Aug 2022, 09:41
Official
Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day.  Looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,

LC
Lebo C's update12 Aug 2022, 09:46
Reviewer Update
I don’t know if this response is scripted or what but I’m not interested in turn around I’ve been wait

Ridiculous I tell you , I pray you guys become consumers in our businesses and get a taste of your own medicine
Absa
Absa's reply21 Sept 2022, 16:51
Official
Concerns understood

Best regards,