AS
Abeshan S
1 reviews | Active since Sept 2020
15 Jan 2021, 12:18
ABSA, Pathetic Service offerings and Communication failures. Not the bank to deal with. Please reconsider.
ABSA Bank is definite no go. I have been dealing with ABSA ever since I have opened my first savings Account. I have multiple accounts with the bank yet every single option I have utilized to contact the bank I have failed at. This pertains to the Business banking division Premium Banking Endless Emails sent
I have due justification and facts to state that if anyone is considering dealing with ABSA they reconsider this as ABSA does not care about its clients.
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Absa's replyOfficial
15 Jan 2021, 15:54Dear Abeshan,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply15 Jan 2021, 15:54
Official
Dear Abeshan,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd