SA
Samantha A
1 reviews | Active since Jul 2020
07 Jul 2020, 12:56
ABSA pathetic service
ABSA bank qwagga centre in Pretoria's service is absolutely pathetic... Opened an account 2 weeks ago with all required documents..... Today my account is blocked due to FICA!!!!! Cynthia in client services takes almost an hour to update my details.... Worst service ever received!!!!!
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Absa's replyOfficial
07 Jul 2020, 14:19Dear Samantha, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply07 Jul 2020, 14:19
Official
Dear Samantha, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd