LM
Lloyd M

1 reviews | Active since Jul 2019

02 Aug 2019, 09:37

Absa Pathetic Service!!!!!!!!

I am so unimpressed with the level of service i receive from you. I had to change my card 4 times in the last 3 months which i have to pay for when you guys are deactivating my card. I now have a new card which is pending activation and was advised that this card will be activated yesterday and its still not activated. I have bills to pay!!!! I have to keep running to a branch which is costing me petrol this is unacceptable if i dont have a response from by today i will take this to the media.

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Replies (1)
Absa
Absa's reply02 Aug 2019, 12:32
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value Management Absa Bank Ltd