LP
Lindsay P

1 reviews | Active since May 2016

27 May 2016, 05:51

ABSA pathetic service

<p><br />ABSA let 4 of the same transactions go off my account. They keep promising me that they going to reverse the 3 but its already 1 week and the money is not in my account. I called their call centre where I was transferred around and advised it was a technical error. I then went to the ABSA branch at Campus square / Auckland park and they advised that IT will reverse it but they cannot tell me when. This is pathetic service. I will take this to the CEO if needs be because this is unacceptable.</p>

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Replies (1)
Absa
Absa's reply27 May 2016, 12:03
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd