Hellopeter
Share Your Experience
DR
Deevash R

1 reviews | Active since Jun 2022

06 Jun 2022, 08:39

Absa pathetic servic3

Pathetic service from brank la-lucia durban My account was said to be fica re registered but some how on hold due to some ***** status Up till now account on hold with no access to account or funds Spoke to the ***** department who only tells me they can't help cause it's with a person by the name of molisa No feedback nothing at all...worst experience from a bank

0
Replies (5)
Absa
Absa's reply06 Jun 2022, 10:25
Official
Dear Deevash Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  The reference number for your complaint is C-***0. Regards Pravesh Bejay Group Customer Care 
DR
Deevash R's update06 Jun 2022, 10:45
Reviewer Update
Thank you...at the branch spoke to Shante who assisted me to upload my documents then they said its with molisa who doesn't answer or reply to emails ...it's going to the 3rd week now with no reply or response from either parties this is absolute harendous treatment for clients to be with absa as at anytime they can stop you from using your own money that you work so hard for the entire month
Absa
Absa's reply06 Jun 2022, 11:17
Official
Dear Deevash

We do acknowledge your complaint and will revert soonest.

Regards Pravesh Bejay Group Customer Care
DR
Deevash R's update07 Jun 2022, 13:31
Reviewer Update
Still have no contact or reply here this service is disgusting
Absa
Absa's reply07 Jun 2022, 14:19
Official
Dear Deevash

Your matter is receiving attention and we will revert soonest.

Regards Pravesh Bejay Group Customer Care