ABSA pathetic level of service

#ABSA #Pathetic

ABSA As a person who have been a client and advocate for ABSA for many years, today I must vocalize my disappointment and dissatisfaction of a bank which has been my service provider for years. ABSA is no longer an option in banking. First their employees sell your personal information effectively making money of your name. Then management, IT and Security makes promises to provide updates and feedback regarding information sold by ABSA without your consent. This never happens. 3 years and still waiting. By the way ABSA apparently has regular data/information leaks. Secondly with their ABSA Activate you pay for a service and when you request the data then they cannot provide you with a single honest answer. After 5 queries lodged and the last being that a manager will call me, which I am still waiting for the call, nothing is done. Monthly for 1 and a half years our money has been taken and when I request for the data, it is missing. Thus charging for a service which has not been received. Till now not one single person in ABSA can take ownership and give honest answers. Most pathetic level of service and people I had to work and communicate with. I really feel sorry for the good people that has to carry the bad managent and people that work at ABSA.