absa...pathetic

after my debt counsellor sent absa debt review department the copy of my court order stating that I am under debt counselling and the interest on my account has to be corrected in 2014 october month, today still nothing has been done. I have been emailing, calling them since 2015, probably spoke to their entire department...heard all kinds of excuses, apologies, yet no results. I guess even after this complaint too, nothing will be done.<br> I give up.