1 reviews | Active since Mar 2017
ABSA Passing the buck after cheque control system failure
ABSA's reply after their cheque control system failed and left many ABSA clients in the red is that the merchants are responsible for the delayed transactions. Not sure who responsible for the lack of reserves in the client's cheque accounts. (debit accounts )
I'm compiling a list of ABSA clients that have been affected by this catastrophic system failure. If you are affected, please email your name, email and cellphone number to ********** or SMS to ********** 617. If you know about anyone else being affected pls forward their info as well.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
