Absa park town bad service

I started banking with Absa 3 weeks ago and my salary went to Absa on the 25th Nov, i asked them to take all the monthly charges on the 25 because i get paid on the 25 but they decided to do it on the 1st of the new month, now they charged me a fee for not having money in my account even though i don't have debit orders, I had money on the 25 but they uused their own dates to take the charges, i now want to close the account and go back to capitec where clients means a lot and bank with them again but Absa is telling me i must pay a fee again