ABSA - Painful process of closing a credit card account

<p>I am experiencing the worst service with regards to the closure of my ABSA credit card. When I went to the bank they requested that I settle the account and then call the call centre to close the account. All this was done. Almost 8 months later I recieved a notifcation via sms that my credit card account is overdue. I again had to pay in monies to have the account closed. I have emailed the credit card contact email address numerous times but recieve no responce. I have also attempted contacting client services and remain on hold for over 20 minutes at a time. This service is unacceptable and the matter will be refered to the Ombudsman for banking services.</p>