BA
Bennedett A
1 reviews | Active since Nov 2020
15 Nov 2020, 17:04
ABSA paid up letter request
I requested a paid up letter telephonically and via email. No response. Very poor service and ABSA dragging their feet.
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Replies (3)0
Replies (3)
Absa's replyOfficial
16 Nov 2020, 11:23Dear Bennedett, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply16 Nov 2020, 11:23
Official
Dear Bennedett, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
BA
Bennedett A's updateReviewer Update
16 Nov 2020, 17:44Thank you, I have received the paid up letter!
BA
Bennedett A's update16 Nov 2020, 17:44
Reviewer Update
Thank you, I have received the paid up letter!
Absa's replyOfficial
17 Nov 2020, 07:34You are most welcome!
Absa's reply17 Nov 2020, 07:34
Official
You are most welcome!