ABSA Paid Out an Unauthorized Debit Order

#BlackFriday My issues with ABSA are as follows: 1. ABSA paid out a Debit Order to Discovery Invest while the latter did not have a debit order approved by myself, and; 2. According to Bulletin 11 of the Banking Ombudsman iro Debit Orders a debit order will only be processed to a customer’s account if a mandate for such a debit order has been electronically confirmed by the customer. #BlackFriday