cV
clinton V
1 reviews | Active since Aug 2012
01 Oct 2021, 16:28
Absa overcharging
Deposit R300 into revolving credit account and they deduct R86.60 deposit fee.Talk about kicking you when you down
Helpful (0)
Replies (7)0
Replies (7)
Absa's replyOfficial
06 Oct 2021, 12:03Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply06 Oct 2021, 12:03
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
cV
clinton V's updateReviewer Update
08 Oct 2021, 22:53nothing to investigate.It is what it is
cV
clinton V's update08 Oct 2021, 22:53
Reviewer Update
nothing to investigate.It is what it is
Absa's replyOfficial
11 Oct 2021, 09:28We are sorry to hear that.
Best regards,
Absa's reply11 Oct 2021, 09:28
Official
We are sorry to hear that.
Best regards,
cV
clinton V's updateReviewer Update
18 Aug 2024, 23:32It's now 2024 since you have been investigating from 2021.So what's the verdict
cV
clinton V's update18 Aug 2024, 23:32
Reviewer Update
It's now 2024 since you have been investigating from 2021.So what's the verdict
cV
clinton V's updateReviewer Update
18 Aug 2024, 23:33Pathetic at best
cV
clinton V's update18 Aug 2024, 23:33
Reviewer Update
Pathetic at best
cV
clinton V's updateReviewer Update
18 Aug 2024, 23:33Investigate that
cV
clinton V's update18 Aug 2024, 23:33
Reviewer Update
Investigate that
Absa's replyOfficial
19 Aug 2024, 12:11Dear Clinton
During 2021 the email was sent to you to provide us with your correct ID number as the one on this platform is invalid but you never responded to us.
We were not going to be able to get into your profile and investigate without having your details.
The R86.60 was for the Deposit fee which applies to all deposits made to accounts
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
During 2021 the email was sent to you to provide us with your correct ID number as the one on this platform is invalid but you never responded to us.
We were not going to be able to get into your profile and investigate without having your details.
The R86.60 was for the Deposit fee which applies to all deposits made to accounts
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply19 Aug 2024, 12:11
Official
Dear Clinton
During 2021 the email was sent to you to provide us with your correct ID number as the one on this platform is invalid but you never responded to us.
We were not going to be able to get into your profile and investigate without having your details.
The R86.60 was for the Deposit fee which applies to all deposits made to accounts
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
During 2021 the email was sent to you to provide us with your correct ID number as the one on this platform is invalid but you never responded to us.
We were not going to be able to get into your profile and investigate without having your details.
The R86.60 was for the Deposit fee which applies to all deposits made to accounts
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,