ABSA over charged and never sorts stuff out

Fees and charges never stop. Over a year I’ve pushed ABSA to move my Internet banking from my savings account to my bundle payment cheque account as I’ve been paying additional chargers. Every time I’m told it’s done. I get charged the very nexy month. This month I’ve been over charged by R360 in fees. What the **** is up with that. When I’m on a ****ing bundle charge