Absa outright ignored my emails

Absa very underhandedly was charging me on my life insurance for over R100 000 more than my actual bond was. They did this sneakily over a long period of time fully knowing that my bond had come down.

I requested a reduction in my life insurance and received a reduced quote on the 7th Sept which expires in 21 days.

On the same day I emailed back asking to please explain some clauses. I was outright ignored.

On the 12th I again emailed saying I'd appreciate if they respond. I was outright ignored again.

On the 14th I again emailed asking again that they respond. Again I was outright ignored.

Absa if you do not want me as a customer then say so!

Please phone me urgently regarding this matter. I am very disappointed is the poor service.