CN
Celiwe N

1 reviews | Active since Feb 2019

12 Feb 2019, 15:25

ABSA - OTP Number change

I have tried for the last 4 months to have my OTP changed to an international number or email with no luck.

I just spent the last hour trying to get someone to help me again and they’re saying they cannot change my number on the system but how can I complete my transactions without the OTP?! I will not have access to the number on the system until I get back to South Africa in June!

I have been unable to complete any online transactions because of this for the last 4 months!

0
Replies (1)
Absa
Absa's reply13 Feb 2019, 12:32
Official
Hi Celiwe,

Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is ***. We will be in contact within the next 3days. Thank you.  Thank you.