AP
Abduragman P
1 reviews | Active since Aug 2023
21 Sept 2023, 08:46
Absa otp
Absa call centre says that an otp can only be sent to a cellphone and not an email even if the client is on holiday abroad and wants to use their credit card to make online payments
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Absa's replyOfficial
21 Sept 2023, 09:14 Dear Abduragman, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards,
Godfrey Ndou Customer Value Management
Godfrey Ndou Customer Value Management
Best regards,
Absa's reply21 Sept 2023, 09:14
Official
Dear Abduragman, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards,
Godfrey Ndou Customer Value Management
Godfrey Ndou Customer Value Management
Best regards,