Absa (or rather Absent)

This is the 4th time now that there is ***** on my credit card within 3 weeks. The 1st card was stopped and a new one ordered, but even before I collected the card from the Branch there was ***** on it again. They stopped it again and ordered a new card. Also even before I collected the card from the branch there were ***** on the card. How is it possible to have ***** on cards that are still sealed in an envelope and still in Absa's possession 2 times. I then collected my new card less than a week ago and once again there is ***** on the card. Now I will have to sit without a card again for a week and this is linked to both my debit and credit accounts. Also when the ***** department phone you and you answer the call just drop. If you phone back, they can't retrieve any info on the only number that is linked to my account. This is so frustrating and at this stage I'm just fed up with Absa's useless service.