HJvR
Hannes Janse van Rensburg

1 reviews | Active since Oct 2016

08 Oct 2016, 10:11

ABSA OR GABSA

<p>On 27 Aug I bought myself a new bakkie. Lucky for me I chose to finance it through Wesbank this time. Unlucky for me the car that was settled was with accno ********** 3048 ABSA!!!! So in the beginning of September my debitorder for the car still went off wich is understandable, but after several emails, phonecalls, from me and the company I bought the bakkie from THE DEBIT ORDER OF MY CAR AND BAKKIE WENT OF IN OCT!!! And now Absa has got the oddasity to tell me on 8 Oct that my Oct payment will be refunded in full but the Sept payment can only be refunded partailly because they had a system failure then and that the money could not be allocated immediately because of the delay. So the moral of the story ABSA want to tell me here is I MUST PAY FOR THEIR **** SERVICE! BULL DUST!! I know that my cars was settled in a other absa account but they sorted that out and I"ve send a lot of emails to proof that and so did the car company. Really Absa are you Absa or GABSA!!!! Because everyday you give me another excuse but not my MONEY!!!</p>

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Replies (1)
Absa
Absa's reply10 Oct 2016, 09:05
Official
Thank you for bringing this matter to our attention. We will investigate the matter and will contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd

Best regards,