Absa onverseas purchase *****
<p>So ive been fighting the 2nd half of my ***** case for nearly a month now... I am out of patience and out of ideas, i dont get ANY response from ABSA, doesnt matter how many times I email them. Even my lawyer has emailed ABSA and the ***** department to try and solve this and get my money back but im not even getting an email back saying thanks we're working on it, nothing!! Why can someone like me thats not even n banker see exactly whats going on and what needs to be done, but the professionals working for ABSA cant?? Really?? The only thing ABSA can do is "investigate" but who is sitting with the -R however much and cant pay bills and do things they should be doing with that ****** money?? I am very disgusted and disappointed in ABSA and their "professional" service. ABSA start doing your job please!!!</p>
Dear Customer
Thank you for bringing this matter to our attention.
I have noted that your complaint reference number *** is still with the forensic investigator I have requested that you be contacted A.S.A.P
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
I have noted that your complaint reference number *** is still with the forensic investigator I have requested that you be contacted A.S.A.P
Regards
Claudette
Thanks Claudette, i wish i can explain to you exactly whats going on and how to fix this because it's not rocket science but still absa and the ***** department doesnt want to pay back these ********** transactions. The reasoning being the merchant has got my details! NO ****! Thats how he made these purchases and tried making more! And still absa never even asked me to be safe to close all my accounts and open up new ones, if they did then we never would be sitting with this, and i wouldnt be wasting days on end inside the bank! I wonder who will be paying for my loss of income and to catch up with all my payments i coulnt make now because of this? And still I need to go to places like "hello peter" to get some type of response from absa. It's awful to see how good SA banks are going down the drain because of the worse customer service and incompetency inside their departments!
Thanks Claudette, i wish i can explain to you exactly whats going on and how to fix this because it's not rocket science but still absa and the ***** department doesnt want to pay back these ********** transactions. The reasoning being the merchant has got my details! NO ****! Thats how he made these purchases and tried making more! And still absa never even asked me to be safe to close all my accounts and open up new ones, if they did then we never would be sitting with this, and i wouldnt be wasting days on end inside the bank! I wonder who will be paying for my loss of income and to catch up with all my payments i coulnt make now because of this? And still I need to go to places like "hello peter" to get some type of response from absa. It's awful to see how good SA banks are going down the drain because of the worse customer service and incompetency inside their departments!