Absa only gives me anxiety... That what I pat for.

I have written a review previouls in regards to Absa pathetic service. So Nthabiseng Sibande (case manger) was assinged to assist me. I'm not exactly sure what the purpose of her assistance was. Because she can't do anything. Banks are essential service why is certain departments closed. Whats the point. I went I to clear water mall. To get assistance, and found out that now my now bond is 11k is arrears. Guess what since I purchased this house I have never received a statement - unless I called in and requested it.

But if I dont pay I get flagged or listed. Then Absa messes up my credit record. But they don't take any accountability for push8ng my bond fro. R4700 to R6200. No explanation,no phone call, no sms nothing.

This is the worst bank ever. Please advise if I can take legal action against this bank. I am so stressed because my husbands business is not doing well. I have 3 kids to provide for. But Absa feels the need to increase my installment.

Absa has caused nothing but hell and stress in my life. With everything else going on. I must be concern that I can loose my house. Because I'm in arrears with 11k. And I don't even know wh6 or how.

Interest has gone down twice. But not for me. I must pat almost R1500 more.

Thank you Absa for making my life hell and giving sleepless nights, anxiety and stress.