ABSA ONLY CARES WHEN THEY WANT YOUR MONEY

I'm soo disappointed with Absa, they really don't care about their clients. They're there when things are good but when the client is going through a difficult time, they just don't care. I've been banking with Absa for over 10 years. Every other week I've been receiving an offer from them to increase my credit card limit, but I kept declining because I didn't need it. Now that I have an emergency and need a credit card increase, I'm being told that I must wait for an offer to be made available to me. What kind of rule is that?? Why can't I get the increase when I want it? What's even more infuriating is that 95% of my credit card is paid off, I literally only owe them a small amount so I don't understand why I can't get an increase in my time of need. I'm gonna pay off the little I owe then close all my accounts with them.