Absa Online Vehicle Finance functionality is great

I had an existing Absa Vehicle and Asset Finance account and enjoyed all the great functionality offered by Absa Online.. When I app**** for additional finance to purchase a new vehicle (and trade-in the old one), the rate which Investec offered was the most favourable. Nonetheless, the F&I Manager from the Dealership asked Absa to review the rate which it offered. Absa matched the Investec rate but despite that, I chose to go with Investec rather and the reason for my decision is the endless, ongoing issues which I am experiencing with Absa Rewards. Absa lost the sale to Investec and the Absa Rewards Program is to thank for that. It's a pity though because the online functionality which AVAF offers is amazing. I am going to miss AVAF's incredible online functionality. It's really unfortunate though that I have been struggling with Absa Rewards for far too long. I was able to achieve almost everything AVAF related, online. That was a really pleasant experience so well done to AVAF on it's incredible online channel. Even dealing with the AVAF Call Centre was favourable positive.