FC
Farren C

1 reviews | Active since Sept 2017

25 Apr 2018, 19:20

Absa Online profile has been locked since 2017

Since last year I can't go online banking I was at the Branch at ABSA but still I get this message This Absa Online profile has been locked. Visit your branch to unlock this profile. And when I try to reset pin I get this The system could not send or receive the verification request. Resend the transaction verification request or cancel the transaction Please don't tell me again to visit my branch.

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Replies (1)
Absa
Absa's reply26 Apr 2018, 13:55
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd