BV
Barend V

1 reviews | Active since Jun 2018

02 Jun 2020, 12:01

Absa online immediate payment delay

Absa bank upset me now very much. Second time this happen in 2 month. When you make online payment and select immediate payment to the same account you been doing it for the pass 6 years, the money do not go through immediately. But they charge you for immediate payment. I think it time to retire from absa after 15 years been a ignorance client. I keep falling in to absa bank trap.

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Replies (1)
Absa
Absa's reply02 Jun 2020, 13:18
Official
Dear Barend 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

Best regards,