PD
Pieta D

1 reviews | Active since Apr 2019

26 Jul 2019, 09:47

ABSA Online helpline

Thanks to Absa by persons:1. Me Lebogang Makwaeba for extreme patience during a 55 minutes phone call after an electronic hiccup on my online page - a very important tab on my page disappeared after lightning in the Durbanville region. I was helpless in the transactions which I wanted to do. She could not solve the problem, but eventually escalated it to IT . 2. Thandi at IT who phoned me the next morning. He solved the problem in no time. Well done. Congratulations.

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Replies (1)
Absa
Absa's reply26 Jul 2019, 14:55
Official
 Dear Client 
 It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards
Vanessa Crowe
Group Customer Care
 Absa Bank Ltd 

Best regards,