Absa Online Credit Card App Sucks - Extremely Poor

Hi there, <br> <br> Please be advised all Absa clients looking at their online Absa credit card application on their website is useless. I have app**** on the 23rd November 2015 approved, website indicated 9 days for the card to be process and sent to the branch. Subsequently to this i have made 4 calls taking 30 to 40 minutes to be answered. I had to then go second time to bank print documents to be resent to Absa online card division as they have neglected to provide all the information at once. No one has contacted me to say i can collect my card, i was sent a screen dump to show application approved but no further feedback awaiting Fais. Needless to say the FICA docs sent through was submitted on the 11th December 2015. 3 different consultants informed me manager will call me to confirm when i can collect my card. So their escalation referral internally does not work either. I am now thinking of actually moving banks due to this lack of corresponding and most importantly ABSA cannot support a product they are marketing on their website for us ABSA Clients.<br> <br> We are now in the festive season and i guess no credit card or communication to me till 2016 ? Damn really poor