ABSA ONLINE BANKING ON HOLD

My internet banking is blocked, <br> i spoke to a lady named Junice she explained to me that the sytem randomly choses a date where they deduct the monthly fees for the internet banking which is totally unexceptable because sureley it should be deducted every month the same date.i dont have funds available the whole month. R64.60 is the amount that i now owe ABSA and i now need to take time off to go into the bank to rectify this and will only have funds month end .this is BS in all honesty!!