1 reviews | Active since Jun 2018
ABSA Online banking beneficiaries deleted
Had to add my new mobile device for online banking but also lost my debit card. I couldn't add a device without the card number, so went to the branch to add my new mobile device so i can add new beneficiaries and use mobile banking app. In the branch they just used my credit card number to activate my new mobile device BUT NEGLECTED TO TELL ME THAT ONCE THEY DO THAT THEY F...... DELETE ALL MY PREVIOUS BENEFICIARIES!!! Now I have to either manually add each OLD beneficiary MANUALLY one by one or go into the bank wait in a queue for 2 hours again to get it done there. ***!!!!!! ABSA I also have to work so i can afford to pay my homeloan with you and my banking cost FFS!!
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send Privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send Privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
