GF
Gregory F

1 reviews | Active since Nov 2019

28 Feb 2020, 12:04

ABSA online banking and mobile App is a major concern for customers.

Been in the networking business for 35 years I would like to inform all ABSA account holders to be very careful. It is clear that they have very serious security issues and ongoing integration issues especially on their internet banking platform as well as their mobile App. My guess is that they have multiple divisions supporting the business and security is a add on and not a truly integrated solution where the one app does not knows about the other which is why the business keeps falling over. I’m frustrated considering that I have to go in yesterday to get my mobile app up and running again. Today it appears that nobody can login again pointing at very serious security challenges. Be careful folk!

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Replies (1)
Absa
Absa's reply28 Feb 2020, 18:12
Official
Dear Gregory
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value Management
Absa Bank Ltd