SD
Shioumuenjo D

1 reviews | Active since May 2019

06 May 2019, 10:55

Absa online banking and app not allowing me to access my accounts!

I am experiencing issues with Absa's internet banking and app. I am trying access my accounts urgently and it will not allow me in. The error message tells me my credientials are incorrect and I should try again later. My credientials are NOT incorrect, it has been days now and it has not righted itself. I tried to add an incorrect pin to see what would happen and it told me that the pin was incorrect and I had two attempts left. Please let me know as soon as possible what the issue is and how it can be fixed.

Thanks.

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Replies (1)
Absa
Absa's reply06 May 2019, 15:17
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd