MM
Maps M
1 reviews | Active since Apr 2022
26 Apr 2022, 01:13
Absa online applications is a **** and *****
I opened an account via the app on the 9th April I everything including sending of ID and proof was done same day and verified on line, the application was successfull and confirmation notification sent via the app. About a week after i received an sms that my card is ready for collection Now comes pay day my salary is nowhere to be found and at the branch they say they can't assist because I opened my account online and they don't have access to my account details. They also said the don't have contact details of absa online
My company sent proof of payment but still no one could assist me.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
26 Apr 2022, 08:47Dear Maps Mapule Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply26 Apr 2022, 08:47
Official
Dear Maps Mapule Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
29 Apr 2022, 15:40Dear Maps Mapule
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with your ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with your ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa's reply29 Apr 2022, 15:40
Official
Dear Maps Mapule
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with your ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***2.
Kindly provide our office with your ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw