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Elrika Jansen van Vuuren
1 reviews | Active since Sept 2021
07 Jan 2022, 12:35
Absa Online Application Team - NOT HELPFUL
Extremely unhappy with the Absa Online application team. They were so helpful in the beginning now when I try to follow up on my application they either don't answer or they do but with the exact same answer as 2 weeks back. I've been phoning since yesterday not even to count the emails that I've send and still haven't received any reply. This is SO bad not even the Absa branch can assist. This is a HUGE issue for me!!
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Absa's replyOfficial
07 Jan 2022, 16:57Dear Elrika, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***5. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Jan 2022, 16:57
Official
Dear Elrika, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***5. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,