VG
Venese G
1 reviews | Active since Jul 2020
03 Jul 2020, 18:26
Absa online application
I app**** for a savings account online. I called and was advised by a manager named Mark that someone will call me. This never happen instead I got a notification that the call has been closed. I was on that call for about an hour and 30 minutes
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
06 Jul 2020, 09:12Dear Venese Govender Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply06 Jul 2020, 09:12
Official
Dear Venese Govender Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,