ABSA ONLINE AND CUSTOMER SERVICE NOT IDEAL

<p>Hi!</p> <p> </p> <p>kindly improve your online user experience to give accurate feedback. once in a while you keep on blocking my online banking and I would try to logon and get credential errors. thinking that maybe my password is wrong. after millions of attempts I would go inside the branch and only to be told my account was locked out because of service fee due. I told your service desk to ensure that you deduct your service fee at the end of every month when there is money in my account but you are not doing that. now when I want to setup my future debits and payments I am locked. worst given an ambiguous error by the system. kindly update your systems so as to give a correct error.</p> <p> </p> <p>sad customer.</p>