ABSA Once again ***********
My Initial purchase and finance on my Vehicle was done and approved the 22 November 2007 in Pretoria, Whereby no payments was missed up to me registering with NCR, I was advised not to pay for 3 months prior to my registration, and stopped payments from May 2007 . Payments went off on debit order prior to May 2007, 5 Mont’s of payments did go off in the beginning of 2008 Now You see I first registered With NCR in August 2008 also receiving my F17.1 on the 4/8/2008, I was then told to start paying NPDA directly from 1 of October 2008 which I did and also did not miss any payments all the years. This is why I started questioning the payments and why there is still an outstanding amount and why am I being punished for others mistakes and ***********s of something I never did wrong. I started investigating after receiving a letter stating that I need to make arrangement for my natas papers from you. Upon me phoning ABSA I was informed that I can’t get it as I’m still outstanding R64000.00, how could this be after so many years of paying 8years 1 month to be specific, the amount of R215,34000 was paid directly into NPDA account via eft and direct deposit over the years, Luckily for me I kept record of each payment ****. I don’t know if this mail will fall on death ears again or if my request will be adhered to. I have asked ABSA on many occasions to please send me a detailed statement from the first day I purchased my vehicle (22/11/2007) and the original purchase arrangement documents. At this moment I have asked NCR to provide me with proof that thy have distributed payment prior to the court order to ABSA as for some reason 17 Months of payments have not been recalculated in my investigation and lots of interest was added on top of interest, we need to get to the bottom of this account, the vehicle value is not even worth the interest at this stage. Please be so kind to provide me feedback on which I have requested. Ore alternatively please provide me with contact details and names to how I can speak to regarding my matter.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
