YJ
Yaseen J
1 reviews | Active since May 2019
01 Mar 2025, 10:54
ABSA ***** ON MY ACCOUNT
ABSA debited my account after my credit life policy paid out my loan, this query was dealt with by a lady at the complaints department, my account has been paid in full for the next year and yet they went and debited my account again, absa committed ***** on my account. Everyone will know what absa did to me.
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Absa's replyOfficial
03 Mar 2025, 09:32Dear Yaseen Jardine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe
Absa's reply03 Mar 2025, 09:32
Official
Dear Yaseen Jardine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareVanessa Crowe