AF
Anna F
1 reviews | Active since Jul 2016
07 Feb 2020, 14:46
ABSA on-line *******
Today, my domestic help asked me to load R12.00 Vodacom airtime via EFT. ABSA has charged me R4.00 for the transaction!!! This is total ******* & I'm very angry.
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Absa's replyOfficial
10 Feb 2020, 10:30Dear Anna, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply10 Feb 2020, 10:30
Official
Dear Anna, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,