Absa...oh Absa...why did you have to make switching my accounts a nightmare

<p>I decided to switch my Savings Account to a Cheque Account about a month ago at the Crest Branch. The Consultant confirmed that she had switched all my debit orders (excluding one I had to self-switch, of which I did).</p> <p>Came monthend when my debit order had to go through, i noticed that my Home Loan and Absa Rewards debit orders bounced on my Savings Account??? I had to transfer fund into the savings account of which was at a cost to me!!! All this due to the useless Consultant that you have employed!!!</p> <p> </p> <p>I see now on my internet banking i didnt accumulate Absa rewards - i know i should have???? and my membership has been active for the past two years (never missed a premium).....Secondly I am charged an Internet Banking Fee??? Isn't this free with Gold Value Bundles!!!</p> <p> </p> <p>Im thinking of switching banks...this is Ridiculous!!!</p> <p> </p> <p> </p>