1 reviews | Active since Jun 2010
Dear Absa, <br> I just want to say, you really don't make client life easy. I recently updated my new cell number at the Auckland park branch, so that I can do my internet transactions, this clearly did not happen, as RVN's are still being sent to my old number (but I do get my notifyme). I also asked for a new cheque card, whereto I was informed they don't have any gold cards(after I was upgraded without my permission and I should go to any branch to collect my card) I also asked for a new credit card, and I was advised the systems were offline, So, zero service delivery, 0 out of 3 different requests have been met!<br> Anyway, besides that, my main complaint is that I cannot do any internet transactions due to your messup. <br> So I called to request that my number is changed for the security checks, I was advised to go to the branch.<br> This is not on, and you just made it easier for me to change banks, than change my cellphone number, because FNB and Nedbank, are both just phone calls away. <br> <br> Thank you for the past 10 years of shocking service delivery. <br> I do not think I will receive a call back faster than I can change banks.<br> <br> Dirk<br> <br>
Best regards,
Best regards,
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