TR
Tracey R
1 reviews | Active since Jul 2019
05 May 2020, 13:45
ABSA offline
I was on the banking app last night and it worked. Today since early this morning, I can’t log onto the app or the internet. It keeps saying incorrect credentials. I urgently need help.
Helpful (0)
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Replies (2)
Absa's replyOfficial
05 May 2020, 14:18Dear Tracey, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply05 May 2020, 14:18
Official
Dear Tracey, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
TR
Tracey R's updateReviewer Update
05 May 2020, 19:11I am still waiting for a response
TR
Tracey R's update05 May 2020, 19:11
Reviewer Update
I am still waiting for a response