PM
Pren M
1 reviews | Active since May 2018
29 Jan 2021, 12:55
ABSA OD: Ledger Fees
Good day,
I have recently switched over from Private banking to a Gold account.
I notice that each month I get charges an "OD: Ledger Fee" of R69.
This was not communicated to me at all.
I grow more weary of a bank that throws all these hidden costs at clients.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
29 Jan 2021, 13:56Dear Pren
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply29 Jan 2021, 13:56
Official
Dear Pren
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,