1 reviews | Active since Jul 2015
ABSA NotifyMe obstructionism is *********
I opened a new ABSA account after closing my 20 year old account for irregularities. I kept receiving SMS balance updates on this new account that I never signed up for. On my old account, I received my notifications In-app. I tried to cancel the SMSs via ABSA Online but for some reason(ching ching) ABSA doesn't allow you to change the settings via ABSA Online anymore. I called but was told that unfortunately I'll have to go to a branch to change the NotifyMe settings. I went to my local branch and spent 1 and a half hours to get it "sorted". I no longer received the balance update SMSs but was now receiving SMSs for every transaction, which ABSA charges R0.60 per SMS for. After a few weeks, I made some time to go to another branch to get it sorted but I'm still getting the SMS notifications. I only want it in-app.
