JS
Juliana S
1 reviews | Active since Sept 2019
25 May 2020, 12:06
Absa notifications unreliable
i used to get notifications about ALL transactions on my account. But for more than a week now, im not getting notified when i draw money, or when a deposit has been made. I never changed it, so, why is this happening. Who made changes to my service?
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
25 May 2020, 14:28Dear Juliana
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as it seems your ID/number is incorrect . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as it seems your ID/number is incorrect . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply25 May 2020, 14:28
Official
Dear Juliana
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as it seems your ID/number is incorrect . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation as it seems your ID/number is incorrect . Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,