1 reviews | Active since Jul 2016

22 Apr 2021, 09:36

ABSA not updating my credit report

Vehicle account still appearing on my credit report. The account was settled six months ago.

0
Replies (4)
Absa
Absa's reply22 Apr 2021, 10:37
Official
Dear Hombisa, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards,Daphne Le GrangeGroup Customer Care 
's update22 Apr 2021, 16:20
Reviewer Update
Thanks. I'm still waiting for your contacts.
's update12 Jul 2021, 22:26
Reviewer Update
The account still shows under the Experian report
Absa
Absa's reply13 Jul 2021, 08:27
Official
Dear Hombisa,
 
 We acknowledge receipt of your posting
 
 Your further concern will be reviewed.
 
 Your complaint reference number is C-***8.

Regards
 
Daphne Le Grange