1 reviews | Active since May 2012
ABSA - NOT TRUE ABOUT THE MOVIE TICKETS AND DATA FREE
<p>HI. IVE RECIEVED SMS STATING MY KIDS GET FREE MOVIE TICKETS AND AS WELL AS DATA. I FOLLOWED THE PROMTS ON THE SMS AND RECIEVED CONFIRMATION THAT I WILL RECIEVE THE VOUCHERS SOON. NOTHING HAD CAME. I CALLED INTO THE NUMBER PROVIDED ON THE NOTIFICATION TO INFORM THEM THAT I DIDNT RECIEVE ANY SMS VOUCHER. THEY SAID THEY WILL RESEND IT AND I WILL RECIEVE IT WITHEN 24HRS. ITS GONE WAY PAST 24HRS. TO THE FACT THAT I TOOK KIDS TO THE MOVIES ON SUNDAY AND WAS HOPING TO USE THE VOUCHERS. SEEEMS LIKE ITS JUST A HOAX.</p>
Dear Mohamed
Thank you for bringing this matter to our attention. Kindly provide us with your kids account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Mohamed
Thank you for bringing this matter to our attention. Kindly provide us with your kids account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
HOW CAN I RESPOND WITH NO EMAIL ADDRESS PROVIDED ? WHERE IS THE TRUE SENSE OF CUSTOMER SERVICE? A CALL FROM YOU WOULD HIGHLY BE APPRECIATED
HOW CAN I RESPOND WITH NO EMAIL ADDRESS PROVIDED ? WHERE IS THE TRUE SENSE OF CUSTOMER SERVICE? A CALL FROM YOU WOULD HIGHLY BE APPRECIATED