ABSA - Not There For You When You Need Them Most

We have been Private Bank clients with ABSA for at least 15 years. We have not bugged them much during that time but now when we need them most they are not interested in helping. <br> <br> We need an extension of our overdraft for a further R 100 000. We have sold our house and we are waiting for the bond to be registered by the buyer's attorneys. We signed documents stating that we would settle this overdraft as soon as we received payment for our house - we have about R 1 350 000 that we will receive after settling our bond and the estate agent's commission.<br> <br> ABSA has refused our application for an overdraft extension which means that as of tomorrow, all our debit orders will start \bouncing"- they say that they will assist us once the guarantees are in place - that is not when we need the help as we can then go to anybody for a bridging loan.<br> <br> It is disgusting that after 15 years of loyal patronage"