ABSA not so reliable!

Item: Absa
Rating: 1
Author: Ruan S

I have received calls, emails and post to apply for a personal loan with ABSA for up to R 350 000.

I did apply because this is what i need and what a disgrace, my salary is more than what according to ABSA i qualify for.

I'm an active ABSA client for more than 12 years and do not accept the service provided to me by ABSA as a loyal client .

To invite me to come and take out a personal loan and then to offer me next to nothing. Affordability is not a problem, i would have not app**** for a loan of R 250 000 if i couldn't afford it.

Very unhappy with the outcome.

Helpful (0)

Replies (2)

Absa's replyOfficial

21 May 2019, 16:58

Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply21 May 2019, 16:58

Official

Best regards,

Absa's replyOfficial

22 May 2019, 12:38

Hi Ruan, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***1. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.

Best regards,

Absa's reply22 May 2019, 12:38

Official

Best regards,

ABSA not so reliable!

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