MvdW
Marius van der Walt
1 reviews | Active since Mar 2009
10 Mar 2023, 20:16
ABSA not secure any more
I am moving my banking to another bank. It is so easy for any service provider to just submit a debit order to them and they just accept it. An old service provider whom I never signed up for after I cancelled with them long ago suddenly reinstated a debit order and ABSA just accepted it. Unacceptable. I am changing and also moving my salary. ABSA is going backwards I am sorry...
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Absa's replyOfficial
13 Mar 2023, 13:14Dear Marius Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C_***6. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply13 Mar 2023, 13:14
Official
Dear Marius Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C_***6. RegardsPravesh BejayAbsa Bank Group Customer Care